Cancel Ad manager subscription for sub-account in UI

**How to Cancel Ad Manager Subscription for a Sub-Account in HighLevel**

In the fast-paced world of business, having the flexibility to manage your software subscriptions is crucial. If you’ve decided that the Ad Manager feature in HighLevel (GHL) isn’t the right fit for your current needs, you’ll want to know how to cancel the subscription efficiently. This guide will walk you through the steps in a straightforward and user-friendly way.

### Navigating the New Subscription Tab

HighLevel has introduced a dedicated Subscription tab located under Ad Manager settings. This new feature simplifies viewing your subscription details and managing cancellations seamlessly. Here’s what you need to do:

**1. Access Ad Manager Settings:**
Begin by clicking on the gear icon situated at the top-right corner of the Ad Manager home screen. This action will open up the settings menu, where all the subscription-related information is housed.

**2. Locate the Subscription Tab:**
In the settings, you’ll find the Subscription tab. This section offers a comprehensive view of your current Ad Manager subscription, including the monthly charges and your Subscription ID. More importantly, you’ll find the option to cancel the subscription here.

### The Cancellation Process

With the changes implemented by HighLevel, the cancellation process is more straightforward:

**3. Initiate Cancellation:**
By selecting the ‘Cancel Subscription’ button, a dialog box will appear. This dialogue will prompt you to provide feedback on why you are choosing to cancel your Ad Manager subscription. This feedback mechanism is vital for HighLevel to understand user needs better and improve their services.

**4. Understand the Scenarios:**
– If your cancellation is successful, a confirmation dialog will appear.
– In case of any issues with the cancellation, an error dialog will be shown, and you’d need to contact support for further assistance.

### Key Considerations

**5. Note on Campaign Reviews:**
It’s critical to be aware that if you have a campaign currently under review by the publishing platform, you cannot cancel your subscription until this review process is complete. Attempting to do so will result in an error message.

This user-friendly setup ensures that even those who are less tech-savvy can navigate the process with ease.

### Conclusion

Effectively managing your CRM tools like HighLevel can significantly impact your business operations. With the new Subscription tab, business owners and service providers have a much-needed facility to manage their Ad Manager account independently. Should you decide to explore more about how automation and AI tools can enhance your business, you can start a 14-day trial with us today. Join our learning community and explore how we can build custom AI and automation systems tailored to your business needs. Get in touch and take the next step in transforming your business operations.

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