**Title: Navigating Recent Updates: Agency Cancellation, Regulatory Bundle v2, and Missed Call Text Back**
**Introduction**
In the ever-evolving world of CRM and automation solutions, it’s crucial for service providers and business owners to stay informed about the latest updates and changes that can impact their operations. If you’re using platforms like HighLevel, Kajabi, HubSpot, ClickFunnels, or similar tools, understanding these updates is even more critical. This post will outline the latest updates on agency cancellation, Regulatory Bundle v2, and the Missed Call Text Back (MCTB) feature, all essential developments for effective CRM management.
**Agency Cancellation: What You Need to Know**
When an agency cancels its subscription with HighLevel, it initiates a series of processes concerning phone system management. HighLevel will retain the A2P and numbers for all sub-accounts for 14 days. This grace period provides a window for agencies to reconsider or reinstate their services. If not reactivated within this timeframe, the cleanup of all numbers and A2P becomes permanent and irreversible. Understanding this process is vital for ensuring seamless communication processes within your business.
**Improvements with Regulatory Bundle v2**
Updates to the Regulatory Bundle have enhanced user experience and submission processes. The new design language aims to simplify information entry and reduce submission hassles. For CRM users and business owners, these improvements translate to a more intuitive and less time-consuming experience, ultimately facilitating smoother operations. This development ensures compliance and operational effectiveness within the regulatory framework.
**Enhancements in Missed Call Text Back (MCTB)**
Previously, MCTB messages were sent from a default number, irrespective of the specific number dialed by the customer. The recent update optimizes this feature by sending MCTBs from the exact number that was called. If that number is SMS incapable, the system will utilize the default number as a fallback. This enhancement ensures better consistency in communication and offers a more personalized experience for customers, aligning with the high standards expected by modern businesses.
**Conclusion**
Staying informed about these updates can significantly influence how efficiently your CRM system operates. For small to medium-sized businesses, service providers, or consultants navigating platforms like HighLevel and others, these changes bring about enhanced capabilities and regulatory compliance. To leverage these tools effectively, consider trying our services for 14 days. Join our learning community and explore how custom-built AI and automation systems can elevate your business operations. Get in touch today and discover tailored solutions for your business needs.
