**Reducing Voice Call Fraud and Essential Bug Fixes for Your Business**
In today’s fast-paced digital world, ensuring the security and efficiency of your communication systems is crucial, especially for small and medium-sized business owners, service providers, CRM users, coaches, and consultants. Keeping up with tools like HighLevel, Kajabi, HubSpot, and ClickFunnels is important for maintaining a competitive edge in the market. But with great technology comes the need to address potential vulnerabilities such as voice call fraud. In this post, we’ll dive into some recent enhancements and bug fixes to help streamline your operations.
### Understanding and Reducing Voice Call Fraud
Voice call fraud has been a growing concern for businesses utilizing CRM and funnel building platforms. One of the newest enhancements in this area is the ability to block suspicious users from making calls. This measure helps ensure that only authorized personnel are using your lines, reducing the risk of fraud.
Additionally, there is now a restriction in place allowing only 2 simultaneous calls to a single phone number from the same sub-account. This limitation is a crucial step in mitigating risks where perpetrators might try to exploit unlimited call capacities.
### Essential Bug Fixes to Improve Your Systems
Enhancements don’t stop at fraud prevention; important bug fixes have also been implemented. One significant update involves file support for Voicemail audio. In the past, uploading invalid audio formats could lead to call failures. Now, only supported file types can be used, ensuring smoother communication.
In another update, users removed from a sub-account will no longer receive calls from it. Previously, there were rare instances where these users still received unintended calls, causing potential confusion and security issues. This fix enhances data separation and account management.
Moreover, complimentary credits, if available, can now be used to cover the cost of incoming calls. This flexibility in payment options offers businesses a convenient way to manage their call expenses.
### Conclusion
Staying up-to-date with the latest CRM and voice call management enhancements is vital for minimizing risks and maximizing efficiency. These updates are tailored to help small to medium-sized business owners, service providers, CRM users, and consultants keep their operations secure and smooth.
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