### Enhance Your Business Communication with WhatsApp: Schedule Send and Phone Number UI Enhancements
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In today’s fast-paced business environment, staying connected with your customers is crucial. That’s why we’re excited to introduce new features for WhatsApp that will revolutionize how small to medium-sized businesses, service providers, CRM users, coaches, and consultants manage their communications.
### WhatsApp Schedule Send Feature
The new WhatsApp Schedule Send feature allows businesses to schedule both template and free-form messages. This ensures that your communications are delivered timely and tailored to your customers’ needs. Let’s dive into the specifics:
#### Schedule WhatsApp Template Messages
Now you can schedule template messages to be sent at a time that suits your customer best. This feature ensures you never miss out on important engagements, enhancing customer satisfaction.
#### Schedule Free-Form WhatsApp Messages
Free-form messages can also be scheduled, but they need to be sent out during the open Customer Service Window. This allows flexible and timely communication with your clients.
### How It Works
1. Go to Conversations and select the contact.
2. Choose WhatsApp and select the template.
3. Click on the button next to send.
4. Select the date and time to send the WhatsApp template.
5. Hit ‘Send Schedule’.
Note: Free-form WhatsApp messages can be scheduled up to 24 hours from the last inbound message received from the customer.
### Revamped UI for the Phone Numbers Tab
Managing your messaging just got easier with the revamped UI for the Phone Numbers tab under WhatsApp. This upgrade provides several new functionalities:
#### View Messaging Limits
You can now view messaging limits, making it easier to understand how many customers can be messaged within a 24-hour timeframe.
#### Access New Tooltips
New tooltips give you insights into phone number status, display name, messaging limits, and phone number quality. This ensures you have all the information you need at your fingertips for efficient communication management.
### Conclusion
With these enhancements, WhatsApp continues to be a powerful tool for businesses looking to streamline their communications. The new Schedule Send feature ensures your messages reach your customers at the most opportune times, while the revamped Phone Numbers tab simplifies the management process. Start optimizing your communication strategy today and experience these new features for yourself.
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