### Understanding Hard Contact Limits for Non-SaaS Clients
As a small to medium-sized business owner, service provider, or consultant, managing your CRM effectively is crucial. Recent updates to contact limits for non-SaaS sub-accounts can greatly impact your workflow. Here’s everything you need to know.
#### What Has Changed?
##### Contacts Limit on Non-SaaS Sub-Accounts
The contact limit settings have been moved out of the SaaS tab on the manage client page. This significant change means the feature is now available to all agencies, regardless of their sub-account’s plan or SaaS status. Whether you are using HighLevel, HubSpot, or any other CRM, understanding these limits is key to managing your client data effectively.
##### Introduction of Hard Limits in the UI
Previously, you could exceed your contact limits with what’s known as ‘soft limits.’ However, the new implementation introduces ‘hard limits.’ Once your contact limit is reached, no new contacts can be created in the sub-account from the user interface. This includes:
– Directly creating new contacts in the UI.
– Importing contacts in bulk.
Despite this restriction, you can still create contacts through public APIs, forms, and workflows even after the limit is reached. This allows for some flexibility, but it’s crucial to monitor your contact count closely to avoid disruptions.
#### Why Does This Matter?
Managing contact limits effectively can streamline your business operations and improve client interactions. Knowing the specifics of these changes helps you plan and strategize better, whether you are a coach, a consultant, or a CRM user like those leveraging HighLevel or ClickFunnels for your business operations.
#### Conclusion
Staying updated with changes like these is vital for optimizing your CRM and overall business performance. Setting hard contact limits helps ensure that your systems run smoothly and efficiently, without unexpected disruptions.
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