**Introduction**
In today’s competitive business environment, managing your customer relationships effectively is crucial. For small and medium-sized business owners, service providers, CRM users, coaches, and consultants, this task becomes even more vital. Tools like HighLevel, Kajabi, HubSpot, ClickFunnels, and other CRM and funnel builder platforms can help simplify this process. Recently, a significant update regarding contact limits has been implemented, impacting non-SaaS clients. This blog post will provide insights into these changes and how they may affect your operations.
**What Has Changed?**
**Contacts Limit on Non-SaaS Sub-Accounts**
The contact limit feature has now been extended to non-SaaS sub-accounts. This change means that contact limit settings are no longer confined to the SaaS tab on the manage client page. Consequently, this feature is now available to all agencies, for all sub-accounts, regardless of their plan or SaaS status.
**Hard Limits in the UI**
Previously, businesses had soft limits when managing contacts. Now, with the new update, hard limits have been introduced in the UI. This means that once the contact limit is reached for a sub-account, no more contacts can be created directly through the UI. This applies to both manually adding new contacts and importing contacts in bulk. However, it is important to note that contacts can still be created via public APIs, forms, workflows, and other methods, even after the limit is exhausted.
**Implications for Your Business**
For business owners and professionals using CRM platforms like HighLevel, this update requires careful attention. The shift from soft to hard limits necessitates a review of your contact management strategies. Make sure to monitor your contact counts regularly to avoid disruptions. Leverage APIs, forms, and workflows to continue adding new contacts seamlessly. As contact management becomes more structured, these changes can ultimately help you maintain a cleaner, more organized database.
**Conclusion**
Adapting to the new contact limit settings on non-SaaS sub-accounts can streamline your CRM usage and improve overall operational efficiency. By understanding and implementing these changes, small and medium-sized business owners, service providers, coaches, and consultants can better manage their customer relationships.
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